PRIVACY POLICY

WithLove Charity (WLC) respects the privacy interests and preferences of our donors and website visitors. We are committed to full transparency in outlining what information we collect about donors and visitors, how it is used and how you can opt-out of those programs (online or by traditional communications) if you so choose.

PERSONAL INFORMATION COLLECTED

When you make a donation, submit your story for a care package or event fulfillment, subscribe to a newsletter or sign up to volunteer, WLC may ask for your personal contact information, including your name, child’s name, mailing address, phone number and email address. We may use this contact information to provide you with a receipt or financial report; to contact you to clarify or obtain additional information about a donation you made or a Golden Hero you have referred; or to send you additional information about WLC and our programs.

After making a donation, we may contact you on occasion to offer you an opportunity to make another gift, or inform you of promotions involving third-party sponsors that will directly benefit our organization. You may also receive a personal call from a WLC volunteer thanking you for your donation. If you marked “yes” to our volunteer option on your donation form, we will utilize the contact info provided for follow up. As an internal policy, we do not use professional telemarketers or other outside vendors to solicit funds or otherwise communicate with our donors. You can always opt-out of future communications from us as well.

PERSONAL BILLING INFORMATION COLLECTED

In addition to personal contact information, we ask for billing information, such as your billing address and credit card number, when you make a donation. We use secure servers (QGIV), that are bounded by our site policies to gather and process your billing information. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.

HOW TO CHANGE YOUR INFORMATION

If you wish to update your contact information or modify the frequency of future communications from WLC, please email info@withlovecharity.org.